Returns & Exchanges
We attach great importance to quality. All products will be checked before they are sent out to ensure that the quality is all right.
1. If you are not satisfied with the product, please contact us within 30 days after receiving the goods. A restocking fee may be applied outside of this time period. Please note that we do not accept returns and exchanges outside 45 days.
2. Send email to: info@partsofgenerator.com, tell us your order number and why you want to return or exchanges.
3. If you are in the United States, you need to be responsible for delivery to our American warehouse.
If you are in another country, you need to have it delivered to our chinese warehouse.
We will send the warehouse address to you by email. You will be responsible for all return shipping fees incurred.
4. All returned items must be in brand-new condition, unused, unwashed and with original tags and packaging. We do not accept a returned item that damaged or altered in any way.