Warranty For Online Generator Parts Store

We will introduce the warranty policy for products sold by the generator parts and accessories company. The page covers important information such as the duration of the warranty period, the types of defects covered, and the process for making a warranty claim. It also includes a list of conditions that may void the warranty and provides guidance on how to properly maintain and use the products to avoid potential warranty issues. Whether you are a new or returning customer, this page is a valuable resource for understanding the warranty policy and ensuring that you receive proper support and service for your generator products.

1. Thanks for your belive and purchased our product.

We offer a 3-month warranty for the products purchased inpartsofgenerator online store.

2. The warranty period is 3 months from the date you sign for it.

3. All our orders can be inquired from the following website to logistics tracking and signing date.

https://www.17track.net/en
https://www.yuntrack.com/Track/
http://track.4px.com/

4. Warranty Exclusions:

Damage of electric components and batteries.
Under no circumstances willpartsofgenerator or the manufacturer be liable for incidental, consequential, or punitive damages (including water damage) resulting from the product, whether or not the product is found to be covered by this warranty. Damage to the heating system and parts resulting from misuse, flood, accidental fire, unauthorized service or negligence as outlined herein will void the warranty. This warranty does not cover commercial use.

How to Claim
The decision to repair, replace or provide a store credit for the retail price of a product under warranty shall be taken bypartsofgenerator. For most cases, to proceed with a claim, please contact us directly by e-mail at info@partsofgenerator.com.
For warranty services provided bypartsofgenerator.com, please include the following information in your email:

  • The order number of the product.
  • The channel you purchased the product.
  • A picture/video clip of the product, showing the issue.
  • A description of the product issue.

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